Privacy Policy

1. Introduction

Copper Peak Heating & Cooling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request a quote.

2. Information We Collect

When you submit a quote request, request information, or contact us, we may collect:

• Your name, email address, phone number, and physical address
• Details about your property and the HVAC work you need
• Any other information you choose to provide in messages or forms

We also automatically collect technical information when you visit our site, including IP address, browser type, pages viewed, and referring website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with a quote
• Schedule and perform HVAC work you've requested
• Communicate with you about your project, including by phone, text message, and email
• Improve our website, services, and customer experience
• Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who help us operate our business (e.g., scheduling tools, CRM, analytics)
• Subcontractors involved in performing your project, only as necessary to complete the work
• Law enforcement or government agencies when required by law

5. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics and conversion-tracking pixels) to understand how visitors use our site and to measure ad performance. You can disable cookies in your browser settings, though some site features may not function properly.

6. SMS / Text Messaging

By providing your phone number, you consent to receive calls and SMS messages from us about your quote request and project. Message and data rates may apply. Reply STOP to opt out at any time.

7. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we have about you, and to opt out of certain types of processing. To exercise these rights, contact us by phone at (816) 944-7107.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Copper Peak Heating & Cooling
• Lee's Summit, MO
• Phone: (816) 944-7107